Advancing digitalization is leading to increasing dependence on IT. However, in-house IT departments already have their hands full of day-to-day business, so managed service providers are often a welcome support on the path to digital transformation – because they bring many advantages.
As an experienced managed service provider, we combine the Office 365 world with best-in-class software solutions for your fully comprehensive Digital Workplace to provide you with this bundled in a monthly subscription.
In this article, we will give you a closer look at our tools, which are included in our services, and show you how you as our customer can benefit from them.
With MS Teams Cloud Telephony, your landline number is finally no longer tied to your desk. Thanks to cloud technology, you can receive or make calls from anywhere, with any device, headset or directly from your cell phone and at any time using your existing phone number with the best call quality. How this works exactly and other advantages of MS Teams Cloud Telephony, we explain clearly and simply in a video:
Exclaimer takes your mail signature to the next level: professional and even interactive, depending on the season, occasion or recipient. Marketing managers can centrally define the layout and content of the mail signature for all employees to ensure a uniform corporate image. For example, you can draw attention to a new product, a company anniversary or an event. In conjunction with Microsoft Bookings, even an appointment calendar can be integrated.
ROOMZ enables simple and clear management of individual workstations, meeting rooms or the entire building. The proven solution “made in Switzerland” even offers options for analyzing whether all premises are being used efficiently or whether savings could be made. In order to realize an agile working environment even in and after pandemic times, ROOMZ facilitates the “return to the office”: With myROOMZ, employees can plan their visits to the office independently and in compliance with current hygiene standards and distance rules.
LearningView is an e-learning tool. It is used for planning, documentation and reflection of learning processes. We use a customized version and offer our customers detailed information and training on the products and applications in and around our managed services via LearningView. The platform is designed to help our new customers find their way around directly, as well as their employees, for example, when new products are added or existing ones change. New employees of our customers can also use the tool to familiarize themselves with all our managed services. You can also upload your own learning videos for free and manage them centrally with LearningView. Thanks to single sign-on, access to the learning platform is also quick and easy.
With Skribble you can sign documents legally valid in CH and EU area. We provide our managed service customers with a Skribble account that allows them to digitally electronically, legally and securely sign documents.
Keeper is a secure, managed password manager. To ensure that access and login information to external services can be managed securely, our Managed Services integrate an encrypted password vault, depending on the service package, in which both employee-owned and company-wide passwords can be stored. You can read about the additional benefits of a password manager in our last blog: Password Manager Tools: Essential for your cybersecurity
Together with Trend Micro, the world leader in server security, we can offer at least correlated to even proactive case handling, depending on the service package. With the Managed Endpoint Protection solution, we are able to address detected vulnerabilities faster and better. Thanks to our cross-customer service approach, basically all Dinotronic customers benefit from detected leaks – safety for all increases equally. In the higher Managed Service packages, even previously unknown vulnerabilities can be detected thanks to anomalies in the behavior of the systems and immediate action can be taken.
All backups of your data on-premise or in the cloud (Microsoft 365, Microsoft Azure) can be configured by us as a part of online backup, checked daily and automatically offloaded to our secure and cost-effective cloud storage with up to 10 years of retention – without the complexity of building and maintaining a local infrastructure.
Our Managed Service Online Archive can provide you with audit-proof journaling of your mail traffic. An external instance unalterably secures all e-mail traffic handled in Exchange Online (audit-proof archiving including search function, export option and redundant storage) and thus fulfills the requirements of the GeBüV in Switzerland regarding e-mail.
Do you also use Microsoft Intune in the Azure Cloud for automated software distribution to Windows 10 machines? With neo42, you receive pre-made standard software from us that can be automatically integrated into the MS Intune platform.
We would be happy to explain the benefits of our consulting services for your SME in a personal consultation. Book your appointment now for a 30-minute online meeting. Our non-binding online consultation.