An IT service that doesn't live from problems, but prevents them
In today's digital world, functioning IT systems are the backbone of every company. But hand on heart: how often are you stuck in an endless loop of support tickets, unexpected additional costs and the frustrating realization that IT problems just won't go away?
Many traditional IT service providers live from "problem cases". The more support hours, the better for business.
At Dinotronic, we deliberately break with this way of thinking.
We consistently live the concept of the Managed Digital Workplace. For us, it's not about charging for services by the minute or treating disruptions as revenue drivers. We pursue a different goal: IT that simply works. For us, a satisfied customer is not someone who calls often, but someone who doesn't have to.
Our approach: digital workstations that simply work
As a Managed Service Provider (MSP) with a focus on Managed Digital Workspaces, we think ahead.
Our aim is for you to concentrate on your core business, not on IT disruptions, not on updates, not on security issues. This is precisely the difference to traditional IT service providers: We don't want to sell support hours, we don't want you to need them in the first place.
Our digital workstations are designed to run reliably, securely and efficiently in the background. Updates are installed automatically, security guidelines go unnoticed on a day-to-day basis, data is constantly backed up and, of course, we are on hand to provide competent and human support when needed. But ideally, you rarely need us. And that's exactly what shows: our Managed Service works.
Inclusive instead of exclusive: your all-round carefree workspace
Traditional IT companies often charge for every hour of support individually, which creates incentives to manage problems instead of solving them.We think sustainably: our managed services are designed for longevity and reliability, which is precisely why they include all important services right from the start.
No hidden costs. No nasty surprises. No patchwork.
Whether it's device management, endpoint protection, password management, automatic software updates, secure cloud integration or backups, with us it's not an add-on, it's standard.
What that means for you:
✅ Maximum availability
Thanks to preventive maintenance, automated processes and clear security guidelines, the probability of downtime is massively reduced. Your team works more productively and without disruption.
✅ Focus on solutions
We act proactively and with foresight. We focus on eliminating causes instead of fighting symptoms.
✅ Partnership at eye level
We are not a traditional service provider, but a genuine partner with long-term thinking, responsibility and foresight.
Quality, stability, security, our DNA
Our entire way of thinking is based on three pillars:
🔹 High quality: in technology, processes and communication
🔹 High stability: For smooth processes without interruption
🔹 High security: technical, organizational and human
IT is a strategic success factor today, but only if it is stable and not a risk factor. That is why we continuously invest in state-of-the-art technologies, training for our team and the further development of our services.
We use ISO-certified processes, focus on cybersecurity by design and are continuously expanding our platform. Not to sell more, but so that you can rely on us.
Our goal is not your next ticket, but your long-term satisfaction.
We call this a sustainable IT partnership
For us, sustainability in IT means
- Not creating dependencies
- Not creating artificial complexity
- No breaches of trust due to hidden costs
We are convinced that if you rarely need us but enjoy working with us, we have done everything right. And if you do need our help, we'll be there immediately. Because trust doesn't just show itself in good times, but also when it counts.
Ready for a new era in your IT?
Then now is the right time to rethink your IT model.
Discover how a Managed Digital Workspace from Dinotronic can take the pressure off your company , secure it and make it more productive.
